An ambulance heading for the sunset

Winter work and the patient care quality focus will be on the agenda when the ambulance service’s Board meets this week.

Led by Chair Sarah Boulton, the meeting of the East of England Ambulance service NHS Trust (EEAST) on Wednesday (25th January) will cover performance, patient feedback and the demand and activity faced over the busiest winter on record for the NHS.

Items for discussion include the NHS Improvement (NHSI) financial programme which EEAST has been invited to join, where trusts work with an independent organisation to implement solutions in improving services, efficiency and financial positions.

The meeting will hear that the winter and Christmas period were exceptionally busy with a record number of calls, but also that it coped well and continued to improve services as reflected in the increasing number of potentially life-threatening (Red 1 calls) patients getting an eight-minute response, and patient feedback from survey results.

Also up for discussion is the Trust’s cultural audit progress, compliments and complaints, milestones since November, and recruitment.

The meeting is open to the public at ambulance HQ in Melbourn ambulance station, Whitings Way, Melbourn, near Royston from 1.30pm.

Papers are available here: